0 comments 14.518 views

Here we spell out our policies, including copyright, disclosure, privacy (you are here), social media, and terms and conditions.

These apply when using and CyTRAP Labs as well as ComMetrics webpages and web-based Software-as-a-Service (SaaS) or On-Demand hosted delivery of services.

We are committed to safeguarding the privacy of our website visitors and service users; this policy sets out how we will treat your personal information.

1. What information do we collect?
We may collect, store and use the following kinds of personal data:

    a) information about your visits to and use of our website(s);
    b) information about any transactions carried out with us on, or in relation to, our website(s), including information relating to any purchases you make of our goods or services;
    c) information that you provide us for the purpose of registration and/or subscribing to our services and/or notifications; and
    d) data and information you provide about your blog or social media activities to take advantage of one of our services.

2. Information about website visits – including cookies
We may collect information about you computer and your visits to our website(s), such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

For some services (e.g., if you have to log in to post a comment or access a file), we use cookies. A cookie is a text file stored by and sent to a web browser by a web server, which it is sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognize your computer when you visit our website, and to personalize our website for you.

We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the site.

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.

Most browsers allow you to refuse cookies (i.e. in Internet Explorer you can refuse all cookies by clicking Tools > Internet Options > Privacy, and selecting ‘Block all cookies’ using the sliding selector).  This will still permit you to take advantage of our services (how to manage cookies with your browser)

If you have Adobe Flash installed on your computer (most computers do) and you use our audio or video players, Google Analytics will try to store some additional data on your computer. This data is known as a Local Shared Object or Flash cookie. This helps us to analyse the popularity of our media files. We can count the total number of times each file is played, how many people watch videos right to the end and how many people give up half way through. Adobe’s website offers tools to control Flash cookies on your computer.

3. Using your personal data
Personal data submitted through this website will be used for the purposes specified in this privacy policy or other relevant parts of the website.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

    a) improve your browsing experience by personalizing the website;
    b) send you information other than marketing communications that we think may be of interest to you by post, email or similar technology; and
    c) provide other companies with statistical information about our users, without identifying any individual user.

We will not provide your personal information to any third parties for the purpose of direct marketing without your express prior consent.

4. Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

    a) to the extent that we are required to do so by law;
    b) in connection with any legal proceedings or prospective legal proceedings;
    c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
    d) to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.

Except as detailed in this privacy policy, we will not provide your information to third parties.

5. International data transfers
Information that we collect may be stored, processed in and transferred between any of the countries in which we operate in order to enable use of the information in accordance with this privacy policy.

We may transfer personal data to other companies of the group, and to other companies hired by CyTRAP Labs or to provide the services regulated by our terms and conditions, in accordance with our privacy policy.

Users located in the European Union should be aware that information you provide may be transferred to countries (including the United States, Japan and Australia) which do not have data protection laws equivalent to those in force in the EU. You expressly agree to such transfers.

6. Security of your personal data
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We will store all the personal information you provide on our secure servers.

You are responsible for keeping your username and password confidential.

7. Policy amendments
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

8. Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to payment of a fee (currently € 20).

You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.

The default is to opt out: your data will not be used except to provide you with the service you subscribed to unless we are told otherwise (e.g., weekly newsletter and alerts) or the product/service you purchased with us.

9. Third-party websites
The website contains links to other websites. We are not responsible for the privacy policies of third-party websites.

10. Contact
If you have any questions about this privacy policy or our treatment of your personal data and our compliance with these principles, please write to us by email to our privacy officer: Info [at] CyTRAP [dot] eu or by snail-mail to Privacy Officer, CyTRAP Labs GmbH, Roentgenstrasse 49, 8005 Zurich.

The privacy officer will investigate and ensure that appropriate measures are taken.